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FROM LEFT TO RIGHT: Bob Laliberte, Sallie Lee, Jen Hetzel Silbert, Tony Silbert, Ada Jo Mann, Roselyn Kay, Joanne Daykin, Bernard Mohr, Catherine McKenna, Mike Feinson
Joanne Daykin
 Joanne has over 15 years experience as a consultant and facilitator. Working with teams, communities and organizations throughout North and South America and Asia, she uses an Appreciative Inquiry Approach and takes a whole systems perspective to help her clients discover their very best and achieve their dreams. Joanne uses an experiential approach to training and team building and is the first in Canada to combine this within an Appreciative Inquiry framework. In 1997, Joanne founded ND Learning Centre, a consulting and facilitation firm and in 2004 became a Principal in IPI. She earned her BSSc from the University of Ottawa and her BEd from York University. She is an accredited master trainer/facilitator in Total Quality Management (ASQ) and is a graduate of the Third Party Neutral and Conflict Resolution program (Canadian Institute for Conflict Resolution). Joanne enjoys trail running, adventure travel and gardening. She resides in Ottawa, Canada with her husband and two small children.
Send an email to Joanne Daykin
(613) 256-7590
Back to top
Michael (Mike) J. Feinson
 Mike has helped organizations – from hospitals to technology companies – to hire exceptional performers, maximize the talent of their workforce, and implement new ways to boost performance. He specializes in using Appreciative Inquiry, an approach to change that generates solutions to challenges by identifying and amplifying successes and best practices. Clients consistently refer to Mike’s exceptional facilitation skills and his ability to blend insightful management theory with practical application and results. Prior to joining IPI, Mike founded a consulting business, worked as a performance consultant for Nextel Communications, and for Starbucks Coffee he helped launch the company’s East Coast operations. He is a faculty member of the American Management Association. Mike earned his BA in human resources from American University and his MBA in organization development from Boston University. In his free time he enjoys running in Rock Creek Park, traveling and cooking. He lives with his wife in Washington, DC.
Send an email to Mike Feinson
(202) 965-4614
Back to top
Roselyn Kay
 Roz consults with corporate, government and nonprofit entities to identify effective strategies, build dynamic leadership, develop teams, and expand capacity for optimal performance. She also coaches leaders and teams to enhance collaboration, deepen self-awareness, and build capacity for change. Among the many clients she has served are NASA, AARP, Points of Light Foundation/Volunteer Center National Network, Celera Genomics, HUD, Fannie Mae, National Cooperative Bank, American Federation of Government Employees, Medicare Office of Hearings and Appeals, United States Geological Survey, Cenlar, Fuqua School, Buck Lodge Middle School, and Miss Hall’s School. Roz founded New Heights Group LLC, an executive coaching and consulting business in 2001 and in 2004 became a Principal in IPI. Prior to founding New Heights Roz was a Director, Single Family Business at Fannie Mae and she held senior level positions in financial institutions in New Hampshire. She holds an MSOD from American University/NTL and earned her BS in business management. She is a Georgetown certified Executive Leadership Coach and a Certified Somatic Coach with the Strozzi Institute. In addition, she is on the faculty of the Georgetown Executive Leadership Coaching program. She lives with her husband in Washington, DC. In her free time she enjoys the beach, biking, traveling and reading.
Send an email to Roz Kay
(301) 320-4441
Back to top
Robert (Bob) A. Laliberte
 Bob has managed or consulted to organizations for more than 30 years in the field of high-performance work system design, redesign and project management. His focus is on innovative whole system change approaches and he has led the design/redesign and implementation of many organizations. Key clients have included Lafarge, Georgia-Pacific, Esthetic and Reconstructive Dentistry and St. Mary’s Hospital. For 20 years prior to consulting, Bob worked in engineering or OD/HR capacities for American Optical, Polaroid and lastly Domtar where he led the organizational design and start-up of the Newington site, still recognized as one of the most productive wallboard facilities in the world. He holds a BSME from Northeastern, an MS in Management Science from WPI; teaches the Project Management Certificate Program at two universities and is adjunct faculty at the University of Maine. Bob lives with his wife in Sebago, Maine, and enjoys building boats and outdoor activities.
Send an email to Bob Laliberte
(207) 787-4191
Back to top
Ada Jo Mann
 Ada Jo has 35 years of experience collaborating with clients using strength-based approaches to strategic planning; program development and evaluation; inter-organizational partnerships; team building, and training. She is a founder and co-owner of Appreciative Inquiry Consulting, and was Director of a multi-million dollar grant from the U.S. Agency for International Development (USAID). A pioneer in the field of Appreciative Inquiry, she has advised or trained over 800 leaders and has directed or participated in assignments in over 50 countries. Current and past clients include: Academy for Educational Development, ADRA, Arlington County, Virginia HR Department, CARE, Chemonics, John Snow International, Pact Inc., Save the Children, Social Impact, US Agency for International Development, US Peace Corps, and World Vision. Ada Jo is based in Washington, DC and when she is not out being walked by her Cocker Spaniels, she enjoys ballet at the Kennedy Center and snorkeling beautiful reefs wherever her travels take her.
Send an email to Ada Jo Mann
(202) 363-9292
Back to top
Catherine McKenna
 Catherine has over 16 years of experience helping teams and whole systems with strategic planning, organization design, culture change, team building and mentor program design. In 2000 she established her own consultancy after eleven years in management development and line human resources at Nortel Networks. Catherine is known for her strong collaborative skills, expert facilitation and a deep knowledge of strength-based change. She has designed and facilitated training in interpersonal effectiveness, team leadership, mentoring and Appreciative Inquiry in the public and private sectors. Catherine earned both her B.A. in Psychology and her Masters in Industrial Relations from Queen's University. She holds an Organization Development certificate from the National Training Laboratories Institute and she is certified in MBTI and DiSC profile systems. Some representative clients are Defence Research and Development Canada, Health Canada, Nunavut Arctic College, Pinecrest-Queensway Community Health Centre, St. Michael School and Corel Corporation. Catherine lives in the country near Ottawa, Canada with her husband and four children.
Send an email to Catherine McKenna
(613) 838-5161
Back to top
Bernard J Mohr
 Bernard J. Mohr is one of the original pioneers in the field of Appreciative Inquiry, specializing in the creation of cultures, structures and systems that are economically sustainable and worthy of commitment from their employees and communities. For almost 40 years, in the US, Central America, the Caribbean, Western Europe, Canada and the Middle East he has focused on collaborative innovation, accelerated cultural change, quality, and whole system transformation -- using large group strength based processes, dynamic evaluation, and generative organization design.
Representative clients include: AT&T, British Petroleum, Canadian Broadcasting Corporation, Certainteed, Coca Cola, Domtar. Episcopal Church/USA, Exxon, Faxton St. Luke’s Healthcare, GlaxoSmithKline, Government of Trinidad and Tobago, Grupo SAISC (Costa Rico), Hannaford/Delhaize, LL Bean, Novartis, Tufts Medical Center, University of Maine System, US Internal Revenue Service.
In addition to being an Advisory Board member of the Taos Institute, Plexus Institute Associate and senior faculty of NTL Institute for Applied Behavioral Science he has also taught organizational innovation at the Universities of Ottawa, Concordia, Dayton and Cornell, as well as the Canadian Centre For Management Development, and the Danish Center for Management.
Bernard holds a BA (cum laude) in Organizational Psychology (University of Waterloo), an Ed.M in Organizational Learning (University of Toronto), and a Diploma in Organization Design (Columbia University).
Recent books include :
- Appreciative Inquiry: Change At the Speed of Imagination (Jossey Bass, 2001)
- Essentials of Appreciative Inquiry: A Roadmap For Creating Positive Futures (Pegasus Communications, Waltham, USA 2002)
- The Appreciative Inquiry Summit: A Practitioner's Guide for Leading Large-Group Change. (Berrett-Koehler 2003)
Send an email to Bernard J. Mohr
(207) 874-0118
Back to top
Jen Hetzel Silbert
 Jen is an experienced consultant, trainer, facilitator, and author supporting the design and implementation of innovative strategies, business processes, change leadership capacities, and collaborative communities. Her strength-based approaches have delivered positive change results to hundreds of public and private organizations – small and large – around the world, from the Rhode Island Department of Education, to YMCA, Sprint-Nextel, the American Red Cross, the United Nations, and the US National Intelligence Community. Jen has been a guest lecturer at numerous conferences, academic institutions, and professional associations. Among her publications is an encyclopedia of positive questions titled Positive Family Dynamics: Appreciative Inquiry Questions to Bring Out the Best in Families (© 2008, Taos Institute; coauthored with Dawn Cooperrider Dole, Ada Jo Mann, and Diana Whitney). In 2007 Jen was honored by Providence Business News as a “Forty Under 40” award recipient, which recognizes RI-based professionals for demonstrating outstanding leadership in their field and in service to their community. Jen holds dual BS degrees in international studies and economics from American University, and an MS in organization development from Johns Hopkins University. You can find Jen, a former marathon coach, running along the South County shores of Rhode Island, where she lives with her husband, Tony, and two young daughters, Brianna and Jos.
Send an email to Jen Hetzel Silbert
(401) 782-6090
Back to top
Tony Silbert
 Tony has over 20 years of experience in organizational development, change leadership consulting, training design and delivery. Tony’s areas of expertise include strengths-based and participatory approaches to strategic planning, innovation, large-scale change, organization design, and collaboration. He works with private and public sector organizations in a variety of industries, both domestically and abroad, including corporate, healthcare, non-profit, government, international development, IT, finance, and telecommunications.
He earned his Master of Science degree in organization development from American University/NTL Institute. He is a co-owner of Appreciative Inquiry Consulting, Dean and faculty of National Training Laboratories (www.NTL.org), partner and board member of Social Venture Partners of RI (www.svpri.org), and on the board of A Place to Grow. Tony was the keynote speaker at the Treasury Board of Canada’s Classification symposium (2003), the co-project director for the 2nd International Conference on AI (2004), and was selected as a “40 under 40” business leader in Rhode Island (2006). He has been a guest lecturer at George Washington University and has led numerous training sessions on positive approaches to strategy, innovation, and change.
Past and current clients include Allstate, American Red Cross, Blackbaud, MetroHealth System, Neighborhood Centers Inc, Bell Canada, American Express, Department of Health and Human Services, U.S. Agency for International Development, Bill and Melinda Gates Foundation, RI Dept. of Education, Immigration and Naturalization Service, Sprint-Nextel, Mellon Bank, Points of Light Foundation, Social Security Administration, YMCA, DC Sustainable Business Network, and Department of Treasury. Tony lives in Wakefield, Rhode Island, with his wife and two daughters.
Send an email to Tony Silbert
(401) 782-6131
Back to top
FROM LEFT TO RIGHT: Bob Laliberte, Sallie Lee, Jen Hetzel Silbert, Tony Silbert, Ada Jo Mann, Roselyn Kay, Joanne Daykin, Bernard Mohr, Catherine McKenna, Mike Feinson
Joanne Daykin
Joanne has over 15 years experience as a consultant and facilitator. Working with teams, communities and organizations throughout North and South America and Asia, she uses an Appreciative Inquiry Approach and takes a whole systems perspective to help her clients discover their very best and achieve their dreams. Joanne uses an experiential approach to training and team building and is the first in Canada to combine this within an Appreciative Inquiry framework. In 1997, Joanne founded ND Learning Centre, a consulting and facilitation firm and in 2004 became a Principal in IPI. She earned her BSSc from the University of Ottawa and her BEd from York University. She is an accredited master trainer/facilitator in Total Quality Management (ASQ) and is a graduate of the Third Party Neutral and Conflict Resolution program (Canadian Institute for Conflict Resolution). Joanne enjoys trail running, adventure travel and gardening. She resides in Ottawa, Canada with her husband and two small children.
Send an email to Joanne Daykin
(613) 256-7590
Back to top
Michael (Mike) J. Feinson
Mike has helped organizations – from hospitals to technology companies – to hire exceptional performers, maximize the talent of their workforce, and implement new ways to boost performance. He specializes in using Appreciative Inquiry, an approach to change that generates solutions to challenges by identifying and amplifying successes and best practices. Clients consistently refer to Mike’s exceptional facilitation skills and his ability to blend insightful management theory with practical application and results. Prior to joining IPI, Mike founded a consulting business, worked as a performance consultant for Nextel Communications, and for Starbucks Coffee he helped launch the company’s East Coast operations. He is a faculty member of the American Management Association. Mike earned his BA in human resources from American University and his MBA in organization development from Boston University. In his free time he enjoys running in Rock Creek Park, traveling and cooking. He lives with his wife in Washington, DC.
Send an email to Mike Feinson
(202) 965-4614
Back to top
Roselyn Kay
Roz consults with corporate, government and nonprofit entities to identify effective strategies, build dynamic leadership, develop teams, and expand capacity for optimal performance. She also coaches leaders and teams to enhance collaboration, deepen self-awareness, and build capacity for change. Among the many clients she has served are NASA, AARP, Points of Light Foundation/Volunteer Center National Network, Celera Genomics, HUD, Fannie Mae, National Cooperative Bank, American Federation of Government Employees, Medicare Office of Hearings and Appeals, United States Geological Survey, Cenlar, Fuqua School, Buck Lodge Middle School, and Miss Hall’s School. Roz founded New Heights Group LLC, an executive coaching and consulting business in 2001 and in 2004 became a Principal in IPI. Prior to founding New Heights Roz was a Director, Single Family Business at Fannie Mae and she held senior level positions in financial institutions in New Hampshire. She holds an MSOD from American University/NTL and earned her BS in business management. She is a Georgetown certified Executive Leadership Coach and a Certified Somatic Coach with the Strozzi Institute. In addition, she is on the faculty of the Georgetown Executive Leadership Coaching program. She lives with her husband in Washington, DC. In her free time she enjoys the beach, biking, traveling and reading.
Send an email to Roz Kay
(301) 320-4441
Back to top
Robert (Bob) A. Laliberte
Bob has managed or consulted to organizations for more than 30 years in the field of high-performance work system design, redesign and project management. His focus is on innovative whole system change approaches and he has led the design/redesign and implementation of many organizations. Key clients have included Lafarge, Georgia-Pacific, Esthetic and Reconstructive Dentistry and St. Mary’s Hospital. For 20 years prior to consulting, Bob worked in engineering or OD/HR capacities for American Optical, Polaroid and lastly Domtar where he led the organizational design and start-up of the Newington site, still recognized as one of the most productive wallboard facilities in the world. He holds a BSME from Northeastern, an MS in Management Science from WPI; teaches the Project Management Certificate Program at two universities and is adjunct faculty at the University of Maine. Bob lives with his wife in Sebago, Maine, and enjoys building boats and outdoor activities.
Send an email to Bob Laliberte
(207) 787-4191
Back to top
Ada Jo Mann
Ada Jo has 35 years of experience collaborating with clients using strength-based approaches to strategic planning; program development and evaluation; inter-organizational partnerships; team building, and training. She is a founder and co-owner of Appreciative Inquiry Consulting, and was Director of a multi-million dollar grant from the U.S. Agency for International Development (USAID). A pioneer in the field of Appreciative Inquiry, she has advised or trained over 800 leaders and has directed or participated in assignments in over 50 countries. Current and past clients include: Academy for Educational Development, ADRA, Arlington County, Virginia HR Department, CARE, Chemonics, John Snow International, Pact Inc., Save the Children, Social Impact, US Agency for International Development, US Peace Corps, and World Vision. Ada Jo is based in Washington, DC and when she is not out being walked by her Cocker Spaniels, she enjoys ballet at the Kennedy Center and snorkeling beautiful reefs wherever her travels take her.
Send an email to Ada Jo Mann
(202) 363-9292
Back to top
Catherine McKenna
Catherine has over 16 years of experience helping teams and whole systems with strategic planning, organization design, culture change, team building and mentor program design. In 2000 she established her own consultancy after eleven years in management development and line human resources at Nortel Networks. Catherine is known for her strong collaborative skills, expert facilitation and a deep knowledge of strength-based change. She has designed and facilitated training in interpersonal effectiveness, team leadership, mentoring and Appreciative Inquiry in the public and private sectors. Catherine earned both her B.A. in Psychology and her Masters in Industrial Relations from Queen's University. She holds an Organization Development certificate from the National Training Laboratories Institute and she is certified in MBTI and DiSC profile systems. Some representative clients are Defence Research and Development Canada, Health Canada, Nunavut Arctic College, Pinecrest-Queensway Community Health Centre, St. Michael School and Corel Corporation. Catherine lives in the country near Ottawa, Canada with her husband and four children.
Send an email to Catherine McKenna
(613) 838-5161
Back to top
Bernard J Mohr
Bernard J. Mohr is one of the original pioneers in the field of Appreciative Inquiry, specializing in the creation of cultures, structures and systems that are economically sustainable and worthy of commitment from their employees and communities. For almost 40 years, in the US, Central America, the Caribbean, Western Europe, Canada and the Middle East he has focused on collaborative innovation, accelerated cultural change, quality, and whole system transformation -- using large group strength based processes, dynamic evaluation, and generative organization design.
Representative clients include: AT&T, British Petroleum, Canadian Broadcasting Corporation, Certainteed, Coca Cola, Domtar. Episcopal Church/USA, Exxon, Faxton St. Luke’s Healthcare, GlaxoSmithKline, Government of Trinidad and Tobago, Grupo SAISC (Costa Rico), Hannaford/Delhaize, LL Bean, Novartis, Tufts Medical Center, University of Maine System, US Internal Revenue Service.
In addition to being an Advisory Board member of the Taos Institute, Plexus Institute Associate and senior faculty of NTL Institute for Applied Behavioral Science he has also taught organizational innovation at the Universities of Ottawa, Concordia, Dayton and Cornell, as well as the Canadian Centre For Management Development, and the Danish Center for Management.
Bernard holds a BA (cum laude) in Organizational Psychology (University of Waterloo), an Ed.M in Organizational Learning (University of Toronto), and a Diploma in Organization Design (Columbia University).
Recent books include :
- Appreciative Inquiry: Change At the Speed of Imagination (Jossey Bass, 2001)
- Essentials of Appreciative Inquiry: A Roadmap For Creating Positive Futures (Pegasus Communications, Waltham, USA 2002)
- The Appreciative Inquiry Summit: A Practitioner's Guide for Leading Large-Group Change. (Berrett-Koehler 2003)
Send an email to Bernard J. Mohr
(207) 874-0118
Back to top
Jen Hetzel Silbert
Jen is an experienced consultant, trainer, facilitator, and author supporting the design and implementation of innovative strategies, business processes, change leadership capacities, and collaborative communities. Her strength-based approaches have delivered positive change results to hundreds of public and private organizations – small and large – around the world, from the Rhode Island Department of Education, to YMCA, Sprint-Nextel, the American Red Cross, the United Nations, and the US National Intelligence Community. Jen has been a guest lecturer at numerous conferences, academic institutions, and professional associations. Among her publications is an encyclopedia of positive questions titled Positive Family Dynamics: Appreciative Inquiry Questions to Bring Out the Best in Families (© 2008, Taos Institute; coauthored with Dawn Cooperrider Dole, Ada Jo Mann, and Diana Whitney). In 2007 Jen was honored by Providence Business News as a “Forty Under 40” award recipient, which recognizes RI-based professionals for demonstrating outstanding leadership in their field and in service to their community. Jen holds dual BS degrees in international studies and economics from American University, and an MS in organization development from Johns Hopkins University. You can find Jen, a former marathon coach, running along the South County shores of Rhode Island, where she lives with her husband, Tony, and two young daughters, Brianna and Jos.
Send an email to Jen Hetzel Silbert
(401) 782-6090
Back to top
Tony Silbert
Tony has over 20 years of experience in organizational development, change leadership consulting, training design and delivery. Tony’s areas of expertise include strengths-based and participatory approaches to strategic planning, innovation, large-scale change, organization design, and collaboration. He works with private and public sector organizations in a variety of industries, both domestically and abroad, including corporate, healthcare, non-profit, government, international development, IT, finance, and telecommunications.
He earned his Master of Science degree in organization development from American University/NTL Institute. He is a co-owner of Appreciative Inquiry Consulting, Dean and faculty of National Training Laboratories (www.NTL.org), partner and board member of Social Venture Partners of RI (www.svpri.org), and on the board of A Place to Grow. Tony was the keynote speaker at the Treasury Board of Canada’s Classification symposium (2003), the co-project director for the 2nd International Conference on AI (2004), and was selected as a “40 under 40” business leader in Rhode Island (2006). He has been a guest lecturer at George Washington University and has led numerous training sessions on positive approaches to strategy, innovation, and change.
Past and current clients include Allstate, American Red Cross, Blackbaud, MetroHealth System, Neighborhood Centers Inc, Bell Canada, American Express, Department of Health and Human Services, U.S. Agency for International Development, Bill and Melinda Gates Foundation, RI Dept. of Education, Immigration and Naturalization Service, Sprint-Nextel, Mellon Bank, Points of Light Foundation, Social Security Administration, YMCA, DC Sustainable Business Network, and Department of Treasury. Tony lives in Wakefield, Rhode Island, with his wife and two daughters.
Send an email to Tony Silbert
(401) 782-6131
Back to top
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WORKSHOP
Sustaining Coopeartive Capacities:
An AI Workshop for Lasting Positive Change
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Sept. 14-15, 2010
"This is the first time I have really seen deep transformation in practice."
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Canadian Broadcasting Corporation
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